Genesis Casino KYC Verification Process
Genesis Casino runs KYC checks to confirm who you are, where you live, and that the payment method belongs to you. The casino requests the documents through your account profile or during a withdrawal review.
- Identity (ID/Passport): Verification triggers when you request your first withdrawal, when cumulative withdrawals reach the operator’s review threshold, or when your account details change (name, date of birth). Upload a clear photo or scan of a valid passport or national ID. The image must show full name, date of birth, document number, issue/expiry dates, and your photo; all four corners must be visible. If the casino asks for a selfie, it uses it to match your face to the document and reduce the risk of stolen-ID use.
- Address proof: Genesis Casino asks for address proof when you request a withdrawal, when you update your address, or when your IP/location conflicts with the country on your profile. Provide a utility bill, bank statement, or government letter that shows your full name and full address. The document date must be recent (commonly within the last 90 days) and the address must match your account profile exactly, including apartment/unit details.
- Payment method: Payment checks appear when you withdraw to a card, switch payout methods, or deposit with a card that triggers a risk flag (new card, multiple cards, mismatched name). For bank cards, submit an image of the card showing your name and the last 4 digits; cover the middle digits and the CVV. For e-wallets, provide a screenshot of the wallet profile page showing your name and email/ID. For bank transfers, the casino requests a statement or a bank letter showing the account holder name and IBAN/account number.
Timeframes: automated checks can clear within minutes, while manual review typically takes 24–48 hours after you upload all requested files. If images are blurry, cropped, expired, or the details don’t match your account, the casino returns the case for resubmission and the review clock resets from the new upload.
Current state: KYC at Genesis Casino centers on ID, address proof, and payment ownership, with verification usually completed within 1–2